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Contact Details for CRD - Pesticides Work

The UK has left the EU, new rules from January 2021

The transition period after Brexit comes to an end this year.

Find out what you can do now to prepare

Before you contact one of our enquiry teams, please consider looking for an answer to your query using this website. The following links to information may be helpful:

Enquiries – please select the appropriate contact point for your enquiry from the teams shown immediately below this box.

Other contact points - Applications Sift, Requests for Pre-submission meetings (zonal or active), Requests to consider experimental protocols, Requests for zonal RMS status and Champions. See second and third tables below.

Contact Details for Enquiries

Reporting Pesticide Incidents

Reports of pesticide incidents should be made to the relevant authority. See Reporting Incidents website page

Enquiries from Journalists and the Media

Journalists should contact HSE's Press Office:

Tel: 0151 922 1221   Email: [email protected]

Enquiries from the General Public
Enquiries from the general public in relation to pesticides and detergents are handled by the Defra Helpline :
 Defra Helpline: Telephone Number: 03459 33 55 77 (International: +44 20 7238 6951)
Telephone Helpline Hours: Monday - Friday 8:30am - 5pm
Postal address: Defra, Nobel House, 17 Smith Square, London, SW1P 3JR
Enquiries from Applicants/Pesticides Industry Other Contact Points: Applications Sift, Requests for Pre-Submission Meetings (zonal or active), Requests to consider Experimental Protocols, Requests for Certificates of Freesale

General enquiries from applicants in relation to pesticides and detergents are handled by HSE (CRD):

Email: [email protected]
Postal address:
CRD Information Management, HSE, Chemicals Regulation Division, Room 1A Mallard House, Kings Pool, 3 Peasholme Green, York YO1 7PX.
Completed applications, requests for pre-submission meetings or requests to consider experimental protocols should be submitted to the following address:
Email:[email protected];
Postal address:
Applications Sift,  HSE, Chemicals Regulation Division, Room 1A Mallard House,  Kings Pool,

You should be aware that any electronic communications with the Chemicals Regulation Division may be monitored, recorded and retained for lawful purposes.

Further information

Updated 2020-08-11