Tell us whether you accept cookies

We use necessary cookies to make our website work. We also use cookies to collect information about how you use so we can improve our services.

Beta This is a new way of showing guidance - your feedback will help us improve it.

Good practice tips - plan

Provide feedback

Provide feedback to explain decisions and respond to issues raised by employees or their representatives within a certain time. It will demonstrate you are committed and how you have considered what they say.

The appropriate method of responding (in writing or verbally), and reasonable timescales for providing a response, will depend on the nature and circumstances of the issue and the workplace. Agree these arrangements with your employees or their representatives in advance.