Human factors: Human errors
When we address human factors in relation to health and safety, we're aiming to optimise human performance and reduce human failures.
- Extract from inspectors human factors toolkit - Identifying human failures [PDF 75KB]
Includes a 7-step approach to identifying and managing human failures that many organisations have found useful.
- Reducing error and influencing behaviour
(HSG48), HSE Books 1999, ISBN 0 7176 2452 8. Essential HSE generic industry guidance on human factors - a simple introduction
- 'Managing human error'
Postnote: a report from the Parliamentary office of Science and Technology, June 2001 Number 156: available via the Parliamentary Office of Science and Technology's website. A clear and useful summary of the main issues on managing human error