Submitting your form online - FAQs
Why have I not received an email copy of the form after submitting my notification?
Look and feel of the forms has being modernised however functionality and reporting requirements remain unchanged. As a result of these changes, when a form is submitted notifiers will no longer receive an email copy. When you have filled-in all relevant parts of the form, you will need to click the submit button on the final page. On doing this, you will see a submission confirmation screen 'Thank You for submitting your RIDDOR form' which includes the RIDDOR reference number assigned. If a copy of the form is required a button to download a PDF copy will visible at this point.
How can I save and/or print a copy of the form before submitting?
Data, once entered on the form remains in-place, so navigation with the 'back' and 'next' buttons on each page is an easy way to review the details before submitting. Please note, your details will only be received by HSE when you have completed the final page, submitted the form, and received the submission confirmation screen 'Thank You for submitting your RIDDOR form' which includes the RIDDOR reference number assigned. At this point the 'Download PDF' button is visible which will allow you to save and print a copy of the form.
Why is there no option on the form to report incidents occurring in Northern Ireland?
Any relevant incidents occurring in Northern Ireland should be reported directly to HSE NI.
I am the injured person, how can I find out if a report has been made, and obtain a copy of the form?
You can contact your employer (or person in control of the work activity) to find out if a report has been made, as they have the legal duty to report. Guidance on who should and should not report incidents under the reporting regulations (RIDDOR) is also available .
How do I change the details on a form I have already submitted?
To inform us of changes to the notification of a fatal or specified injury only, you can call the Incident Contact Centre (ICC) on 0345 300 9923. Guidance on altering details of forms already submitted for other types of notification is also available.
Why are some options on the form 'greyed-out' and will not allow me to select them?
Certain combinations are not valid as defined under RIDDOR. Most greyed-out options relate to the last two pages of an 'injury' form:
On page 4, if an employment status of 'member of the public' is chosen, this restricts the options on page 5, as RIDDOR only allows the severity of injury to such persons to be classified as 'fatality' or 'member of the public taken directly to hospital'.
Conversely, on page 4 if the employment status is any except member of the public (that is, they are a worker), then the severity can only be 'fatality', 'specified injury' or 'over-7-day'.