Case studies: Successful leadership

There are many benefits to be gained from successful leadership in health and safety, as these case studies show.

Case study - North Staffordshire Combined Healthcare NHS Trust

The board found itself facing service improvement targets. Using new corporate and clinical guidance, it set about taking a 'whole systems' approach to managing corporate risk, giving one of its directors responsibility for the leadership of health and safety for the first time. Health and safety was also made a key item on the board agenda.

This has resulted in a much better integrated health and safety management system that increases the opportunity to identify and manage all corporate risks, and a much more open culture, improving reporting and monitoring. The board actively promotes a culture that gives staff the confidence to report incidents. This has resulted in:

incidence rates reduced by 16% over two years;
insurance premiums reduced by 10%.

Case study - British Sugar

The company had an excellent safety record and had no indication of the devastating events that were to happen – in one year three deaths occurred. Although health and safety had always been a business priority, a change in focus was needed to achieve behavioural change. This included:

the CEO assigning health and safety responsibilities to all directors, and monthly reports go to the board;
creating effective working partnerships with employees, trade unions and others;
overseeing a behavioural change programme and audits;
publishing annual health and safety targets, and devising initiatives to meet them.

Results include:

time lost to injuries reduced by 43% over a two year period;
63% reduction in major issues over the course of a year;
much greater understanding by directors of health and safety risks.

Case study – Mid and West Wales Fire and Rescue Service

To give health and safety a high priority, Mid and West Wales Fire and Rescue Service recognised that it was critical for its leadership to demonstrate to its staff that accountability for health and safety was a fundamental element in the success of its overall service delivery. The director of service policy and planning was nominated as the health and safety director for the service in order to clearly define the importance this subject held within the organisation. The director implemented a revised health and safety framework, which included a programme of fire station visits to engage the workforce, and placed a renewed emphasis on improving incident reporting, investigation and monitoring procedures. The service has reported:

£100,000 reduction in insurance liability premiums in one year through improved corporate strategic risk management;
50% reduction in sickness absence through work related injury over a two year period;
50% reduction in injury incidence rate over a three year period.

Case study – Sainsbury's

An external health and safety audit identified a need to develop a unified approach, and also recommended more direction from the board, to develop an effective strategy.

The result was a radical revision of the company's approach, including:

the group human resources director creating a health and safety vision, supported by a plan with targets over three years;
training on health and safety responsibilities was introduced for all board directors.

This has resulted in:

the board providing a role model for health and safety behaviour;
17% reduction in sickness absence;
28% reduction in reportable incidents;
improved morale and pride in working for the company;
raising the profile of health and safety so it is becoming embedded in the culture of the organisation.