Paying fee for intervention invoices

Cost recovery rates increased from 1 April 2024

HSE’s fees and charges rates have had an inflationary increase from 1 April 2024. Businesses found to be in material breach of health and safety law will be charged at this new rate. Those businesses that meet their legal requirements will not pay anything for HSE’s regulatory activity.

HSE administers the FFI scheme, including invoicing and debt recovery functions. Inspectors are not responsible for issuing invoices or for any follow-up actions relating to non-payment of invoices.

Invoices are generally sent out to dutyholders in January, March, May, July, September and November, within 30 working days of the end of each invoicing period. The invoice will contain:

  • the period of time the invoice relates to
  • a breakdown of the activities or services with recoverable costs for each member of HSE staff involved or third parties
  • the time spent against each activity
  • the total fee payable
  • a brief description of the work

You must pay any invoice we send to you within 30 days unless you're querying or disputing it. If you're only disputing part of an invoice, we expect you to pay the undisputed amount within 30 days.  As FFI fees arise from HSE carrying out its statutory functions, these fees fall outside the scope of VAT, so no VAT will be charged.

If you don't pay your invoice on time, we may take you to court.

Contact the FFI team


[email protected]


0300 0033 190 from 8.30 am to 5 pm, Monday to Friday


FFI team
6.4 Redgrave Court
Merton Road

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Updated: 2024-03-26