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Crowd management

What you will find on this page

Information to help those organising events to manage crowds safely including the use of barriers.

Your duties as an event organiser

As an organiser you must as far as reasonably practicable ensure the safety of visiting crowds.

While certain aspects of crowd safety can be allocated to contractors, for example stewarding, you will retain overall responsibility for ensuring the safety of the public.

What you should know

Hazards presented by a crowd:

Hazards presented by a venue:

Assessing the risks and putting controls in place

Carry out an assessment of the risks arising from crowd movement and behaviour as they arrive, leave and move around the site.

Note: Whether health and safety law will apply on routes to and from the venue will largely depend on the circumstances (other legislation to do with Licensing and traffic law may take precedence). If health and safety law does apply, an organiser’s legal duty regarding crowd safety will depend on the extent of control they have, which should be judged on a case-by-case basis. These duties are likely to be shared with others, including the local authority, landowners and transport providers.

Find out more

To assist you in identifying measures to help keep people safe see Managing crowds safely.


Barriers at events serve several purposes, eg:

If you decide to use barriers and fencing as a crowd management tool, then they should be risk assessed. Depending on the complexity of the risk and barrier/s, you may need a source of competent advice to help you.

The factors you should take into account include:

These and any other factors peculiar to the location will determine the type of barrier or fence you select. It is crucial that the type of barrier and fence does not present greater risks than those they are intended to control. In some cases, barriers have failed due to incorrect selection.

To install simple barriers like rope and posts is relatively straightforward. However, for more complex barrier arrangements like stage barriers you may need a competent contractor to do this for you.

Deploy barriers and fencing with proper crowd management procedures, eg use of stewards to help achieve an all-round effective management of the risk. If appropriate, consult with a crowd management director on the use of barriers.

Find out more

Updated 2017-09-08