HSE has been aware for some time of concerns around access to welfare facilities for visiting delivery drivers. We have reviewed our approach including guidance to duty holders and re-examined the Workplace (Health, Safety and Welfare) Regulations 1992, in particular Regulations 20 and 21. We will begin to update our guidance to say that drivers must have access to welfare facilities in the premises they visit as part of their work. As this is likely to take some time, key stakeholders are being informed now.

The welfare of all workers is a priority and we have consistently said that drivers should have this sort of access. We also recognise that the majority of duty holders do already provide reasonable access to toilets.

This website will help you manage the risks to health and safety in the logistics industry and provides regular updates on health and safety issues in haulage, distribution and warehousing.

It will help you find out where to get useful information on how to manage these risks and also includes contact details for other organisations who deal with health and safety in the logistics industry.

Health and safety made simple

This site is for employers and those who want some basic information on what they must do to make sure their businesses comply with health and safety law.

The basics for your business

Haulage & distribution

Occupational heath and safety advice and guidance for the road haulage and distribution industries.

The most common types of accidents are:

Haulage and distribution


Work related accidents within the storage and warehousing industry remain a major issue, with many thousands of RIDDOR reportable incidents recorded each year.

The most common types of accidents are:

More on warehousing

Case studies (Agriculture)

This page links to a number of case studies from across the HSE website including vehicles in the workplace, falls from vehicles and loading docks and slips and trips.

These case studies illustrate how companies within the logistics industry have tackled real issues concerning health and safety.

More case studies