Residents

The building safety reforms are designed to help ensure that your home is safe and that you feel safe. The reforms will apply to high-rise buildings in England. They'll help to protect you from fire and structural problems in your home.

Each high-rise building will have an accountable person who will need to make sure that your building is safe. But you’ll have a part to play.

As a resident, you must not:

Your accountable person will also need to keep you informed about your building. In some situations, they'll need to ask for your views.

Get involved

Research group

Our residents research group is a large group of volunteers living in high-rise residential buildings. Its purpose is to gather information on specific topics, using methods such as short questionnaires. The aim of including a large number of members is to capture views from an inclusive and representative mix of residents.

Residents' Panel

We’ll soon be looking for volunteers to join our new Residents' Panel.

The purpose of the panel is to make sure residents have a voice in the work of BSR and can give their views about:

Sign up for our newsletter and we'll let you know when we're ready to invite people to join the panel.

If you’re worried now

As BSR is being set up, we cannot deal with individual resident's concerns about fire or building structure safety.

You should follow the complaints process for your building or landlord. If you cannot resolve a complaint with your landlord, you may be able to complain to the Housing Ombudsman Service.

If you have any fire safety concerns, contact your local fire and rescue service.

Some local authorities operate a selective licensing scheme for private landlords. If your council has a licensing scheme, you may be able to complain to their housing team.

Other sources of advice

Related content

Visit GOV.UK for more information about building safety reforms:

Updated 2022-06-22