Health and Safety Executive

Ways to report an incident at work

Reporting methods

The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR), place a legal duty on:

  • employers;
  • self-employed people;
  • people in control of premises;

to report work-related deaths, major injuries or over-three-day injuries, work related diseases, and dangerous occurrences (near miss accidents).

Telephone

The quickest and easiest way to do this is to call the Incident Contact Centre with no need to fill in a report form. Just call 0845 300 99 23 (Monday to Friday 8:30am to 5:00pm) and speak to an ICC Operator who will complete a report form over the phone. You will be sent a copy for your records.

The ICC Consultant will ask a few questions and take down appropriate details. Your report will be passed on to the relevant enforcing authority. You will be sent a copy of the information recorded which you can file - this meets the RIDDOR requirement to keep records of all reportable incidents. It’s as easy as that. When you receive a copy of the information recorded, you will be able to correct any errors or omissions.

NB. Copies of submitted RIDDOR forms are sent to the employers / dutyholders regardless of who has submitted the report.

Information supplied to HSE in a RIDDOR report is not passed on to your insurance company. If you think your insurer needs to know about a work related accident, injury, or case of ill health please remember to contact them separately - insurers have told us that reporting injuries and illnesses at work to them quickly could save you time and money.

Online

Complete the appropriate online report form above. The form will then be submitted directly to the Incident Contact Centre. You will be sent a copy for your records.

NB. Copies of submitted RIDDOR forms are sent to the employers / dutyholders regardless of who has submitted the report.

E-mail

Download the appropriate form and email it to riddor@connaught.plc.uk.

Post

Print out the appropriate form, complete it and post it to the Incident Contact Centre, Caerphilly Business Park, Caerphilly, CF83 3 GG.

Forms are also available to purchase in pads from HSE Books or you can place an order by calling 01787 881165.

Reporting out of hours

The HSE and local authority enforcement officers are not an emergency service. You should contact your enforcing authority out of hours in the following circumstances:

  • fatal accidents at work;
  • accidents where several workers have been seriously injured;
  • accidents resulting in serious injury to a member of the public;
  • accidents and incidents causing major disruption, such as evacuation of people, closure of roads, large numbers of people going to hospital etc.

More information on when, and how, to report very serious or dangerous incidents, can be found by visiting the HSE out of hours webpage. If you want to report less serious incidents out of normal working hours, you can always complete an online form or by e-mail.


Quick links

Ask an expert 0845 345 0055

Health and Safety Executive
Caerphilly Business Park
Caerphilly CF83 3GG

Directgov - Business Link

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