Investigation - Stage 4: Conduct investigation - Additional guidance

Written advice to dutyholders

to cover serious or complicated matters, including matters which require further research or advice from specialist or sector staff
to confirm issues raised at a complex intervention, such as an health and safety management inspection, an intervention with a multi-site organisation or a poor performer audit type visit
to explain the findings and recommendations from an investigation, including where a warning that legal action has or is being considered is required
in support of other enforcement action, such as an improvement notice
where the dutyholder requests one and you agree it is necessary
when it is deemed necessary to confirm written advice (or related issues) already sent to the dutyholder or other stakeholders

in which the dutyholder provides written confirmation by letter, fax or e-mail of the action taken following a visit where:

no significant or complex matters are raised at visit
the company has a good history of compliance
where the company has sufficiently well developed health and safety knowledge and systems to be able to address and plan remedial actions required
oral agreement has been reached to prioritise remedial actions and for confirmation of actions taken to be provided by duty holder.
there is a clear and robust bring-forward system to ensure reply by dates are met.