Contact

We are happy to receive your comments and questions but before you contact us, have you checked that the information you require isn't already contained within this site?

Queries about;

• the future of AALA;
• possible changes to licensing;
• policy on licensing;
• licensing in general;

should be made to the AALA direct at AALA@hse.gsi.gov.uk

Queries from activity providers about whether they need a licence, about the licensing process or applications under consideration should be made direct to the licensing service (details below).

Appeals against licensing decisions should be made to AALS first. If you are unhappy about AALS decision, they will tell you how to appeal to the Adventure Activities Licensing Authority.

Queries or complaints about individual licence holders should be made direct to the licensing service (details below). They will investigate complaints related to licensable activities. If the matter is beyond their remit to investigate, they will pass it on to the appropriate enforcing authority and will let you know.

Adventure Activities Licensing Service
44 Lambourne Crescent
Cardiff Business Park
Llanishen
CARDIFF
CF14 5GG
info@aals.org.uk

If the AALS are unable to answer your query, then you can contact the AALA at AALA@hse.gsi.gov.uk