Waterlogic water dispensers with a UV system or WL 3000 Cold only model

Health and Safety Executive - Safety alert

Department Name:

Offshore Division

Bulletin No:

OSD 7-2010

Issue Date:

20 December 2010

Target Audience:

Offshore industry and all users of Waterlogic water dispensers

Key Issues:

Modifications to Waterlogic water dispensers with a UV system or WL 3000 Cold only model.

The modifications are required to prevent moisture ingress to the UV ballast windings and/or internal water pipe leaks.

Failure to do so could lead to an electrical short circuit, arcing and/or overheating with the potential to catch fire.


Earlier this year a Waterlogic UV water dispenser caught fire in the Temporary Refuge of an offshore oil and gas platform.


Two Technical Bulletins had been issued by the UK supplier in 2004 and 2005 but were not received by the duty holder of the offshore platform. Failure to carry out the modifications recommended in the technical bulletins contributed to an electrical fault which resulted in the device catching fire.

Action required:

Anybody having a waterlogic water dispenser with a UV system or WL 3000 Cold only model and have not received Technical Bulletins TB0035 and TB0040 must contact the suppliers immediately. Anybody with a unit identified in the Technical bulletins must isolate the unit and follow the recommendations described in the Technical Bulletins before putting the units back into service.

Further information:

The name and address of the UK supplier of Waterlogic Water Dispensers is

PHS Waterlogic
37 Stapledon Road

Email: [email protected]

Relevant legal documents:

  • Regulation 4 (2) of the Electricity at Work Regulations 1989 - As may be necessary to prevent danger, all systems shall be maintained so as to prevent, so far as is reasonably practicable, such danger.
  • Regulation 5 (1) of the Provision and Use of Work Equipment Regulations 1998 (PUWER 98) - Every employer shall ensure that work equipment is maintained in an efficient state, in efficient working order and in good repair.

General Note:

Please pass this information to a colleague who may have this Product/ Equipment or operate this type of system/process.

Is this page useful?