User engagement


Meeting user needs is the first principle of the Code of Practice for Official Statistics. This statement outlines how we put this principle into practice at HSE and how you can engage with us to improve our statistics.

How to tell us what you think

  1. Specific consultations: Periodically, we will seek user views on specific issues or areas of development.
  2. General feedback: At any time, you can provide views and suggestions on the range of statistics we provide and their presentation via the feedback form. We will particularly promote the use of this feedback mechanism after our main annual statistics release each autumn.

How we will respond

We will review all comments and suggestions as they arrive although any substantial changes to our outputs or presentation will need to be prioritised as part of our broader planning process. Once a year, we will post a report on the statistics website summarising the comments received and our response to them. After views from internal and external users have been considered and the available resources have been prioritised, a top level statistics workplan will be published.

Activity in 2018/19

HSE's statisticians are continually looking to improve the service for users. In 2018/19, we completed an analysis of surveys conducted in 2016 and 2017 that gathered information from HSE's statistics users; the full report is available and will help to shape improvements of our statistics releases. Ongoing and future improvements will be developed in line with current good practice for all Government Departments' statistical releases, and working with HSE's communications experts to make sure we are making full use of the most appropriate platforms for engaging our user community.

Updated 2021-05-07