Advice for passengers using air transport
Air travel does not pose a health problem to the vast majority of passengers. This page will help you understand that when travelling by air:
- Which organisations are responsible for passenger health and
- Where to get useful guidance and advice on a range of other passenger related issues
- What to do if you want to make a complaint
Who is responsible for passengers health issues?
The CAA has a general duty to safe guard the health of all persons on board aircraft. This duty includes both passengers and air crew. The Aviation Health Unit provides information on the health aspects of air travel to health care professions, air crew and passengers.
Passenger health issues and concerns can range from whether they need to be assessed to fly through to whether they can carry their medication on board. Detailed information on the range of frequently asked questions from passengers can be found at the CAA Aviation Health Unit website.
Where can I find out further information for passengers?
The CAA provide a comprehensive guide on a range of other issues. You should refer to their website for guidance and help.
What should I do if you want to make a complaint?
You should read the advice and guidance on the CAA website in the first instance if you have a complaint about your flying experience.