This long-established busy street market in a major city, has traditional street stalls and open-fronted shops at either side. There is a local police office in the market street.
- Disorder from groups of people who congregate in the area.
- Intimidation and abuse, including racial harassment.
- Physical assault as a result of moving on pickpockets, drug dealers and unlicensed traders.
- Theft of stock from stalls.
- Theft of cash from stalls or robbery when taking cash to the bank .
Reducing the risk
Training and information
- Stallholders share information about potential troublemakers in the area.
- Staff use non-threatening ways of dealing with troublemakers by:
- not responding to threats or provocation;
- approaching people with a friendly and relaxed expression;
- giving people the opportunity to move away without further confrontation allowing them to 'save face');
- in a verbal exchange, standing sideways to appear less threatening.
- Stallholders ensure they avoid blind spots on or around their stalls.
- Valuable merchandise is kept out of reach of customers.
- Cash is kept in a secure place and stock not on display is kept secure.
- There are regular patrols by the police and the market inspector.
- Most stalls have more than one attendant and staff are increased at busy times.
- Stallholders watch over each other and neighbouring stalls.
- Staff move to the front of the stall at busy times, or when dealing with valuable goods.