|Q. Why can’t I see any of the videos or animations in the STEP?|
|Q. Why can’t I see the entire page?|
A. The minimum recommended screen resolution to use for the STEP is 1024 X 768. You should still be able to see the content if you have a screen resolution lower than this but you may need to use the scroll bars on the left and bottom of your browser to access it.
|Q. I can’t find an answer to a specific question in STEP, what should I do?|
|A. If you have a specific slips and trips issue or query that STEP cannot help you with please contact the STEP helpline: [email protected].|
|Q. I know what I want to learn about, but I can’t find it in the package?|
|A. Have a look at the sitemap, as it displays the titles of all the lessons within the package and has quick links to allow you to reach them quickly.|