RR493 - The costs and benefits of active case management and rehabilitation for musculoskeletal disorders

The cost of musculoskeletal disorders (MSDs) to employers is significant, with the most substantial cost component being lost time from work. This study sought to identify the evidence on cost-effective case management and rehabilitation principles for MSDs that could be applied by employers and healthcare providers to help those with MSDs stay in work or return to work.

An extensive literature review was undertaken which focused on high quality international scientific studies. There is good evidence that case management methods are cost-effective and stronger evidence that best practice rehabilitation approaches have potential to significantly reduce long term sickness absence. The review identified that programmes using case management and rehabilitation principles can be an effective intervention, and have been widely adopted in various industrialised countries. The key components for successful programmes were identified from the literature. Consultation (questionnaire and focus groups) with UK healthcare professionals and organisations indicated that a wide range of programmes were being implemented, although the structure and scope varied. Over a third of respondents had started their programmes in the last three years. The programmes were perceived to be effective, although few had cost benefit information to support this. Where organisations did have information on the costs and benefits of their programmes this suggested that they are cost effective. Through discussion with organisations the practicality of implementing these programmes, and obstacles to doing so, were identified.

An evidence-base model for managing workers with MSDs was developed based on this information. Consultation on the model with potential users suggested that it would be useful, and minor modifications were made to it based on feedback. The model is generally applicable to all types of organisation in the UK, and is relevant for all types of MSDs. It describes the principles to apply in order to integrate case management and rehabilitation with the workplace. This report includes the model and details the research that led to its development.

This report and the work it describes were funded by the Health and Safety Executive (HSE). Its contents, including any opinions and/or conclusions expressed, are those of the author alone and do not necessarily reflect HSE policy.

The Research Report Series are produced in Adobe Acrobat. The use of the latest version of the software is recommended which is available at the Adobe website via the link on this page.

Assistance in the use of Adobe Acrobat PDF files is available on our FAQs page.

Updated 2021-04-20