RR55 - Public dialogue on train protection

Provided opportunities for members of the public to deliberate on the issues raised by railway safety. The consultation was structured around: an "experts'" forum; workshops with the public; and a deliberative conference where delegates from the workshops deliberated with "experts". Key issues that arose in relation to general perceptions of the railways were: personal safety; reliability; overcrowding; the travelling environment; prices; and communication. Participants believed that the railways provide a safe means of transport and expected the provision of a safe service as part of the contract of buying a ticket. They did however feel that things could be done to improve safety for example improved maintenance, staff training and adoption of national standards.

The Research Report Series are produced in Adobe Acrobat. The use of the latest version of the software is recommended which is available at the Adobe website via the link on this page.

Assistance in the use of Adobe Acrobat PDF files is available on our FAQs page.

Updated 2021-04-15