Tell us whether you accept cookies

We use necessary cookies to make our website work. We also use cookies to collect information about how you use HSE.gov.uk so we can improve our services.

Beta This is a new way of showing guidance - your feedback will help us improve it.

Case 366 - A local pub can’t replace fried egg with scrambled as they can’t use a microwave due to health and safety

Issue

On ordering a cooked breakfast in their local pub, the enquirer was told they couldn't replace fried egg with scrambled egg as this would involve using a microwave which can't be done due to Health and safety.

Panel opinion

This is a cracking excuse! Health & safety at work legislation does not prohibit the use of a microwave oven to make scrambled eggs. The company concerned acknowledges that it does not serve scrambled eggs because it has a centrally-determined menu. Instead of explaining this, "health and safety" has been given as the excuse, irritating the customer and leaving the company with egg on its face.

Free email updates

Sign-up below to receive news and updates from HSE.

2015-05-28