Case 324 - TV satellite engineers will not install equipment after 5pm
TV satellite engineers will not install TV equipment after 5pm because it unsafe to do so and contravenes Health and Safety regulations.
There is no workplace Health and Safety legislation that prohibits the installation of TV equipment after 5pm. The customer service advisor was wrong to claim that this is a contravention of Health and Safety regulations. The company have confirmed that this is not company policy and will brief staff to ensure they understand what engineers can and can't do.