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Case 225 - Notice in charity shop window states they are unable to accept further donations due to health and safety

Issue

A notice has been placed in the window of a local charity shop stating that they are unable to accept further donations due to health and safety.

Panel decision

The charity shop concerned was wrong to use "health and safety" as the reason for their decision and they have readily accepted that this was misleading terminology. However, the reasons for calling a temporary halt to donations to enable them to process a large volume of donations already received was entirely sensible. The panel is confident from the very helpful response received from the charity concerned that any future decisions will be better explained.

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2013-11-27