Beta This is a new way of showing guidance - your feedback will help us improve it.

Case 207 - Securing windows in ground floor rented accommodation


A tenant has been advised that a downstairs window in a rented accommodation cannot be locked for health and safety reasons

Panel decision

The tenant has asked a sensible question about locking windows to secure her home - but has been given an unhelpful response that by the housing authority simply quoting "health and safety reasons" as why they cannot be locked. It is likely that means of exit in the event of fire is a concern but the housing authority should be asked to give a proper explanation of what this tenant can do to keep her home secure without compromising fire safety.