This website uses non-intrusive cookies to improve your user experience. You can visit our cookie privacy page for more information.

Beta This is a new way of showing guidance - your feedback will help us improve it.

Case 144 - A Chinese restaurant refuses to give customers finger bowls because of health and safety

Issue

A Chinese restaurant refused to provide a customer with a finger bowl giving health and safety as the reason.

Panel decision

This is another example of health and safety being used blatantly as an excuse for poor customer service. There is no health and safety regulation which could possibly be interpreted as a reason for banning finger bowls.

Free email updates

Sign-up below to receive news and updates from HSE.

2013-03-11