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Information Charter

From time to time we need to handle personal information about you so that we can provide services for you.  This is how we look after that information.

When we ask you for personal information, we promise:

In return we ask you to:

This helps us to keep your information reliable and up to date.

You can get more details on:

The way we process personal data relating to financial transactions when interacting with you is changing from September 2016. Some of this data may be processed offshore by our services provider, Shared Services Connected Limited (SSCL.)  SSCL run our back office services through centres of excellence in the UK and India.  Further information can be obtained through the Government Personal data processing: fair processing notice corporate report.

When we ask you for information, we will keep to the law, including the Data Protection Act 1998.  for independent advice about data protection, privacy and data-sharing issues, you can contact the Information Commissioner at: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone: 08456 30 60 60 or 01625 524510. Website:

Updated: 2016-10-06