1. Overview

We all need to work together to prevent the spread of coronavirus (COVID-19). Talking to your workers can help you reduce risks in the workplace.

Although this guidance is aimed at employers, it may also be useful to employees and some self-employed people.

It explains how you can talk to workers about concerns they might have and provides questions you can ask to help keep your workplace COVID-secure.

Consulting with your workers

The law says you must reduce risks from coronavirus in your workplace, this includes consulting with your workers.

Talking to your workers means you can:

  • explain changes you’re making to keep the workplace COVID-secure
  • continue to run your business safely

Talking to your workers also means they can:

  • tell you if they’re worried about any workplace risks
  • influence decisions about health and safety

You can consult your workers:

  • by talking to them directly
  • through a trade union
  • through another representative

Making time

It’s essential you make time to talk to workers about your plans for keeping the workplace COVID-secure.

You should always:

  • listen to what your workers say
  • agree any actions together

Take account of individual beliefs and cultures

Talk to people recognising their individuality.¬†Hold conversations in ways that are ‘culturally competent’. This means taking account of the background, culture, beliefs of that person and their specific circumstances.

For more information see the consensus statement on mitigating COVID risks focusing on ethnic minority groups from Public Health England, HSE and the Faculty of Occupational Medicine.

Find out more

You can read our guidance on consulting and involving your workers.

Further advice and information is available on GOV.UK:

This page is reviewed regularly and updated to reflect any changes in the guidance.

Page last reviewed: 31 March 2021

Next review due: 30 April 2021

Updated 2021-03-31