We all need to work together to reduce transmission of coronavirus (COVID-19). Talking to your workers can help you do this.
This guidance is primarily for employers. It may also be useful to employees and some self-employed people.
It explains how you can talk to your workers about any concerns they might have – including worries about returning to the workplace.
There are also some questions on these pages you can ask your employees. Thinking about these questions should help them focus on how they can work safely.
Consulting with your workers
The law says you must consult with workers about health and safety matters, such as reducing transmission of COVID-19.
Talking to your workers means you can:
- explain changes you’ve made to keep working safely
- continue to run your business safely
Talking to your workers also means they can:
- tell you if they’re worried about any workplace risks
- influence decisions about health and safety
You can consult your workers:
- by talking to them directly
- through a trade union
- through another representative
It’s essential you make time to talk to your workers about your plans for working safely.
You should always:
- listen to what your workers say
- take account of what they say before making decisions or taking action
Take account of individual beliefs and cultures
When you’re talking to your workers, it’s important to remember that everyone is different.
Always think about things such as your workers’:
- personal circumstances
For more about this, see the consensus statement on mitigating COVID risks focusing on ethnic minority groups from Public Health England, HSE and the Faculty of Occupational Medicine.
Find out more
You can read our guidance on consulting and involving your workers.
There’s further advice and information on GOV.UK:
- Clinically extremely vulnerable workers
- NHS Test and Trace in the workplace and self-isolation
- Face coverings
- Workplace testing
We review and update this page regularly to reflect any changes in guidance.
Page last reviewed: 31 August 2021
Next review due: 31 October 2021