We all need to continue to work together to reduce transmission of coronavirus (COVID-19). Talking to your workers can help you to do this.
Although this guidance is aimed at employers, it may also be useful to employees and some self-employed people.
It explains how you can talk to workers about concerns they might have and provides questions you can ask to help keep your employees working safely.
Consulting with your workers
The law says you must consult with workers about health and safety matters such as reducing transmission of COVID-19.
Talking to your workers means you can:
- explain changes you’ve made to keep working safely
- continue to run your business safely
Talking to your workers also means they can:
- tell you if they’re worried about any workplace risks
- influence decisions about health and safety
You can consult your workers:
- by talking to them directly
- through a trade union
- through another representative
It’s essential you make time to talk to workers about your plans for working safely.
You should always:
- listen to what your workers say
- agree any actions together
Take account of individual beliefs and cultures
Talk to people recognising their individuality. Hold conversations in ways that are ‘culturally competent’. This means taking account of the background, culture, beliefs of that person and their specific circumstances.
For more information see the consensus statement on mitigating COVID risks focusing on ethnic minority groups from Public Health England, HSE and the Faculty of Occupational Medicine.
Find out more
You can read our guidance on consulting and involving your workers.
Further advice and information is available on GOV.UK:
- Clinically extremely vulnerable workers
- NHS Test and Trace in the workplace and self-isolation
- Face coverings
- Workplace testing
We review and update this page regularly to reflect any changes in guidance.
Page last reviewed: 19 July 2021
Next review due: 31 August 2021