Case Study 4: M&A Doocey
Worker engagement in health and safety at M&A Doocey
Civil engineering and utility contractor M&A Doocey was concerned that certain types of damage - particularly underground cable strikes - could be prevented bychallenging 'bad habits' and unsafe practices among the workforce.
Also, due to the nature of the work – their workforce is 'mobile' and works remotely, often covering long driving distances within a single day - the company was concerned about the potential impact of driving on workers' concentration and fatigue levels.
Although supervisors and team leaders reinforce the message that safety is a priority, at times productivity still took precedence over safety due to external time pressures. The company needed to engage staff with risk management practices in order to improve attitudes and foster a shared responsibility between workers and managers for health and safety decisions.
M&A Doocey used the LWIT to identify the steps needed to raise awareness of the responsibilities among managers and workers across the company in controlling the top four risks:
- Analysing near-miss and incident reports to identify key risks
- Using this information and input from the health and safety committee to develop tailored accident scenarios.
- Delivering a series of briefings on workers and managers' responsibilities in controlling M&A Doocey's top four risks.
These briefings also encouraged supervisors and team leaders to reflect on their responsibilities for planning and resourcing the work carried out on site. They also focused on the supervisory behaviours that are important in engaging workers with health and safety when delivering toolbox talks and/or safety briefings.
- Improved worker attitudes and engagement in health and safety mean that M&A Doocey have seen significant improvements in their health and safety performance.
- There is a shared understanding of workers' and managers' respective responsibilities in controlling risks.
- Workers are more confident in stopping work on safety grounds and seeking advice.
- Workers and supervisors are more aware of how fatigue can affect their ability to carry out work safely.
Read the full text of the M&A Doocey case study.