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Violence at work

Work-related violence is not just physical – it includes verbal abuse and threats. It is more common in those jobs where workers have face-to-face contact with the public.

When physical violence is involved, the injuries to those workers affected are obvious. However, those subjected to constant and repeated verbal abuse and threats may suffer stress, anxiety and depression.

Workers who interact directly with the public, particularly where money is involved or where age-restricted goods are sold, are more likely to face aggressive or violent behaviour.

What can I do if violence at work is an issue?

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Updated 2012-08-30