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Back pain in the workplace
Consult your workers
You have a legal duty to consult with all your employees or their elected representatives
Talking to your staff is good because they know what they find difficult and often have good ideas about how to improve things. Involving workers and safety representatives in discussions about how to improve health and safety will also make it easier to agree changes and workers will be more likely to follow procedures that they have helped to design
Some people are more susceptible to back pain than others, so it is important to consult employees in the risk assessment process