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Managing violence in licensed and retail premises

HSE and local authorities have worked in partnership to develop this toolkit to help you reduce the risk of work-related violence in your licensed or retail premises.

The toolkit provides practical advice on how to conduct a risk assessment and take action to prevent or control work-related violence. It contains information on a wide range of possible control measures and good practice that other businesses have found effective.

The main focus is on tackling work-related violence towards your employees, but some of the control measures could also help to reduce the risk of violence to customers and members of the public on your premises, and reduce the risk of crime against your business.

Updated 2013-12-12