The following pages detail a series of case studies which illustrate a range of cost effective and practical solutions for tackling work-related violence that may also be relevant to your organisation.
In providing these case studies HSL approached over 400 organisations of various sizes and across a range of sectors throughout the UK, ranging from the self-employed (eg a window cleaner) to large multi-national companies (eg insurance and financial firms).
These case studies are mainly for owners and managers of small and medium-sized businesses, but should also interest employees and safety representatives. They offer real and practical examples of how some businesses have reduced the risk of violence using simple and cost-effective measures.
Each case study describes: