Meeting user needs is the first principle of the Code of Practice for Official Statistics. This statement outlines how we put this principle into practice at HSE and how you can engage with us to improve our statistics.
We will review all comments and suggestions as they arrive although any substantial changes to our outputs or presentation will need to be prioritised as part of our broader planning process. Once a year, we will post a report on the statistics website summarising the comments received and our response to them. After views from internal and external users have been considered and the available resources have been prioritised, a top level statistics workplan will be published.
More information on the latest workplan:
HSE’s statisticians are continually looking to improve the service for our customers. During 2015/16 we are undertaking an analysis of existing information relating to user engagement e.g. web activity statistics, previous user engagement surveys and information from Other Government Departments’ user engagement exercises. It is envisaged that a series of user focus groups will take place later on in the year.