Do it right
Enforcement policy, enforcement decisions and complaints
Section 18 Standard toolkit - Element 7
The Section 18 Standard requires every enforcing authority (EA) to:
- take action in accordance with their enforcement policy and the principles of good enforcement;
- take and review enforcement decisions in line with their enforcement policy, the enforcement management model and other guidance; and
- have an accessible complaints procedure.
Further details are contained in the S18 toolkit. A downloadable example that supports the toolkit is listed below.
Resources