The overall aim of this research was to contribute to an understanding of the delivery of support and advice to small and medium sized businesses and individuals through the Kirklees based Better Health at Work pilot project. A series of process and outcome tools were developed to measure how the project was delivered, the extent to which it had reached those intended to benefit from its services and which elements were more successful. The report documents the outcomes of the four main components of the project: marketing and promotional activities; telephone adviceline and website providing OH&S support and guidance and signposting to other services; occupational health advice, delivered to individual workers and/or their employers; occupational health and safety support and advice, delivered on site to SMEs and their employees. The report concludes with a discussion of the implications of the research, giving particular attention to general lessons about the delivery of occupational health and safety support.
This report and the work it describes were funded by the Health and Safety Executive (HSE). Its contents,including any opinions and/or conclusions expressed, are those of the authors alone and do not necessarily reflect HSE policy.
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