The HSE has identified, as a source of serious concern, the frequency of accidents to delivery drivers whilst involved in activities on delivery or collection sites. There is a wide variation in safety procedures on sites and it is considered that there would be great value in obtaining the views of drivers into what constitutes a safe site.
A focused investigation was undertaken by interviewing selected drivers from companies in the logistics sector. Questionnaires targeting eight key areas with numbered tick boxes for a graded response were used at face-to-face meetings with each of the drivers, complemented by discussion to elicit wider views and opinions.
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