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RR54 - Mutual misconceptions between designers and operators of hazardous installations

Provides a guide to research that has been conducted on the misconceptions that designers of hazardous installations sometimes have about operators and the operating environment, and the misconceptions that operating and maintenance staff have about designers, the design process or design intentions. These misconceptions are central to many accidents and incidents, and it seems possible that knowledge about how past misconceptions have contributed to past failures could be used to forestall future failures. Describes a simple process and some resources to apply this research, helps operators test whether they have misconceptions about the design, and helps designers test whether they have misconceptions about operator details the research, background, methods results and conclusions.

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Updated 2010-03-19