CRR 435/2002
Interventions to control stress at work in hospital staff

This Report provides examples of how sources of work stress were identified and managed in a number of hospital settings. Over the course of two years we worked with five case groups,
containing staff involved in a variety of jobs (both direct care and non-direct care). This Report provides an account of the risk management process using these case study examples to illustrate the process and bring it to life. In doing so it provides information about how a number of problems are being tackled in hospital settings. It also highlights the benefits that good management practices can have in terms of working conditions and staff well-being. The evidence from these case studies demonstrates that that risk management can be a powerful tool for dealing with sources of work stress.

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