Following the 1999 'competition of ideas' process, Human Reliability Associates (HRA) was commissioned by the Health and Safety Executive (HSE) to carry out a study of human factors aspects of remote operation in process plants. HRA developed a proposal that consisted of two phases of work. The first phase, described in this report, was a survey of current practices in industry. The second, which has not yet been commissioned, was to involve the application of the survey results to develop a tool to assist companies introducing remote operation and to audit existing operations.
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