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CRR 420/200
Expanding HSE's ability to communicate with small firms - a targeted approach

The aims of this research were to identify external indicators of "key" events in the life of small firms that may be indicative of their need for advice and information on health and safety at work, and to identify appropriate, cost effective communication channels, tools and techniques for influencing the health and safety behaviour of small firms. Research was carried out using a world wide web search, telephone interviews with small companies, general intermediaries (eg Business Links), sector trade associations, and focus groups with representatives from small firms. The main output of the project is a series of comprehensive Sector Key Events Approaches (SKEAs) for the Plastics, catering, motor vehicle repair (MVR), bodyshop and construction (particularly painters and decorators and roofers) sectors. Describes the attitudes of the SKEA's to health and safety, key events and the most effective communication channels for reaching small firms within each sector. Contains a number of recommendations for the HSE to make use of the SKEAs, including some that are generically applicable across small firms in all sectors and prioritised recommendations relevant to the five sectors studied.

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Updated 2010-03-18