This revised leaflet explains how to stop workers suffering from aches and pains as a result of working at checkouts or till points. It shows how to assess the work done at points of sale and the things people need to pay particular attention to. Anyone who owns manages or works in a retail store, large or small, should find this leaflet useful. But it is meant mainly for managers and those responsible for health and safety in the store. It also has advice for health and safety representatives and employee representatives.