Before you contact one of our enquiry teams, please consider looking for an answer to your query using this website. The following links to information may be helpful:
Enquiries – please select the appropriate contact point for your enquiry from the teams shown immediately below this box.
Other contact points - Applications Sift, Requests for Pre-submission meetings (zonal or active), Requests to consider experimental protocols, Requests for zonal RMS status and Champions. See second and third tables below.
|Reporting Pesticide Incidents|
Reports of pesticide incidents should be made to the relevant authority. See Reporting Incidents website page
|Enquiries from Journalists and the Media|
Journalists should contact HSE's Press Office:
Tel: 0151 951 5897 Email: email@example.com
|Enquiries from the General Public|
|Enquiries from the general public in relation to pesticides and detergents are handled by the Defra Helpline :
Defra Helpline: Telephone Number: 03459 33 55 77 (International: +44 20 7238 6951)
Telephone Helpline Hours: Monday - Friday 8:30am - 5pm
Postal address: Defra, Nobel House, 17 Smith Square, London, SW1P 3JR
|Enquiries from Applicants/Pesticides Industry||Other Contact Points: Applications Sift, Requests for Pre-Submission Meetings (zonal or active), Requests to consider Experimental Protocols, Requests for Certificates of Freesale|
General enquiries from applicants in relation to pesticides and detergents are currently handled by the Defra Helpline.
From April 1st 2017, general enquiries from applicants in relation to pesticides and detergents will be handled by HSE (CRD):Email: CRD.Information.Management@hse.gov.uk
CRD Information Management, HSE, Chemicals Regulation Division, Room 1A Mallard House, Kings Pool, 3 Peasholme Green, York YO1 7PX.
|Completed applications, requests for pre-submission meetings or requests to consider experimental protocols should be submitted to the following address:
Applications Sift, HSE, Chemicals Regulation Division, Room 1A Mallard House, Kings Pool,
You should be aware that any electronic communications with the Chemicals Regulation Division may be monitored, recorded and retained for lawful purposes.