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Case 361 - Pub would not allow customer to open their champagne bottle

Issue

Enquirer bought a bottle of champagne in a pub and was told by the member of staff that he was not allowed to open it himself "because of health & safety".

Panel opinion

This is a corker! Health and safety at work regulations do not prevent people opening bottles of champagne. The pub chain is more likely to be concerned about the potential for spraying the decor and if so, the real reasons should have been communicated to the customer rather than using health and safety as an excuse to be party poopers.

2015-05-12