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Case 341 - Chippy would not allow customer to put salt and vinegar on their fish and chips

Issue

Enquirer asked to put their own salt and vinegar on their take-away fish and chips (to get the amount right) but was told that customers could not put their own salt and vinegar on meals due to "Health and Safety". Inquiring further they were told that they could not be sure where customers' hands had been.

Panel opinion

Food safety concerns lie behind this decision not to let customers use salt and vinegar shakers which the chippy uses. The problem could be easily solved by the provision of separate shakers for customers to use or by providing salt and vinegar in sachets.

2014-12-29