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Case 325 - Hot drinks not to be taken through the gate when boarding aircraft

Issue

Tannoy system announced that hot drinks could not be taken through the gate when boarding aircraft due to H&S regulations.

Panel decision

Occupational health and safety law does not prohibit passengers from carrying hot drinks past the boarding gate. The Civil Aviation Authority (CAA) enforced legislation also does not prohibit this practice. There may be a number of sensible reasons why either an airport operator or aircraft operator decide not to allow passengers to carry hot liquids past the boarding gate. It would have been helpful had the announcement explained this rather than simply using ‘health and safety’ as the catch all reason.

2014-10-10