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Case 88 - Bar refused to let customer carry tray of drinks because they had not been 'health and safety trained'

Issue

A bar refused to let a customer carry a tray with their drinks on it because they had not been 'health and safety trained'

Panel decision

The suggestion that special training is needed for a customer to use a tray to carry drinks/food in a restaurant is patently ridiculous. There is no occupational health and safety legislation which requires customers to be trained to do something which they are likely to do regularly in their own homes.

2012-11-01