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Case 43 - Enquirer told by campsite they could not have two people sleeping in a campervan and two in a tent due to health and safety regulations

Issue

When trying to book a pitch at a campsite the enquirer was advised by the booking agent that he could not have two people sleeping in a campervan, and two in a tent due to health and safety regulations and they would have to book a second pitch therefore doubling the price. Upon challenging this decision, it appeared that four people sleeping in the same tent next to the vehicle would have been fine at the single price.

Panel decision

There are no health and safety regulations preventing persons sleeping in adjoining campervans and tents at camp sites. This appears to be a case of health and safety being used as a convenient excuse for an unpopular or commercial decision.

2012-07-24