Health and Safety
Executive / Commission
Musculoskeletal disorders
This page provides summaries of case studies. Please click on the case study title to access more detailed information.
Problem: Office staff employed on shift work were hotdesking while doing prolonged repetitive keyboard work. Several staff had taken time off work with upper limb disorders
Solution: Workstation set ups were investigated. Problems were identified where there were mis-matches between individual’s body size and the work equipment. Chairs with better adjustments were obtained where necessary and staff trained in setting them up. Keyboard and mouse arrangements evaluated and acceptable settings identified for individuals. Carefully designed and integrated changes to workstations, work environments and working practices reduced the risks and cut sickness absences and staff turnover.
Problem: There was an increase in upper limb disorders after new computer software was installed.
Solution:Following an assessment changes to workstation layout, software and working practices helped to reduce the duration and repetitive nature of tasks.
Problem: An office employee developed carpal tunnel syndrome and neck pain which affected her work.
Solution: Individual adjustments to her workstation and work tasks meant that the employee could still work productively without pain or the need for surgery.