Health and Safety Executive

DSE case studies

This page provides summaries of case studies.

Reducing MSDs in keyboard users

Problem: Office staff on shift work were required to hot-desk while doing prolonged repetitive keyboard work. Several staff had taken time off work with upper limb disorders.
Solution: The hot-desk workstations were assessed and risks were identified where mismatches between individual staff body size and the work equipment were found. Chairs with better adjustments were obtained where necessary and staff trained in setting them up. Keyboard and mouse arrangements were evaluated and acceptable settings identified for individuals. Carefully designed and integrated changes to workstations, work environments and working practices reduced the risks and cut sickness absence and staff turnover.

Computer use in news media organisation

Problem: An office employee developed carpal tunnel syndrome and neck pain which affected her work.
Solution: Individual adjustments to her workstation and work tasks meant the employee could still work productively without pain or the need for surgery.

Upper limb disorders in an office environment

Problem: An office employee developed carpal tunnel syndrome and neck pain which affected her work.
Solution: Individual adjustments to her workstation  and work tasks meant that the employee could still work productively without pain or the need for surgery.


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01.09.11