Instruction and training
What will this do for my organisation?
Your employees will understand how to do their job in a way that does not put themselves or their colleagues at risk.
What do we need to do?
The law says you must clearly instruct and train your employees in their duties and provide the necessary level of supervision.
Conduct training during working hours. It must not be paid for by employees.
Bear in mind that some workers may have particular needs – they may be new to the workplace or perhaps they are taking on extra responsibilities.
Keep records so you can see when training needs to be repeated.
Self employed people and contractors will need to be given information and full clear instruction about the risks in the workplace. Make sure each self employed person and contractor know who to talk to if they have concerns about health and safety. You may also need to provide training and supervision so that they can carry out their duties without putting themselves or your employees at risk.
How can we do it?
You need to show your commitment so that your employees recognise the importance of training. You may need to appoint someone competent to conduct the training for you.
Training can be delivered at locations suitable for your workers. Consider where the best and most convenient place is to communicate with your employees. This may be at a depot, warehouse, café or other destination.
Think about ways of sharing knowledge and awareness of issues through your sub contractors or supply chains. This can be achieved by running site or depot awareness sessions on particular subjects.
Supervision is particularly vital when workers are new, inexperienced or young. Even more experienced workers can become complacent and take shortcuts.