Health and Safety
Executive / Commission
Health services
HSE published a research report, RR440, on 23 March 2006, which investigated the effectiveness of training in the management of violence and aggression in healthcare. The research was undertaken by the Institute of Work, Health and Organisations, Nottingham University.
A further report, RR495 was published on 12 th October 2006 in collaboration with the NHS Security Management Service, to identify the competencies that make for an effective violence management trainer and to review the practices and procedures associated with the selection, development and management of trainers. A competency framework has been developed which identifies the competencies considered necessary for the effective delivery of violence management training, and these are underpinned by a practical tool-kit to help all parties involved in the decision making process.